<?xml version="1.0" encoding="UTF-8"?><urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:news="http://www.google.com/schemas/sitemap-news/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1"><url><loc>https://cultivatingyourcustomers.com/</loc></url><url><loc>https://cultivatingyourcustomers.com/2009/11/15/serving-up-a-nourishing-meal/</loc></url><url><loc>https://cultivatingyourcustomers.com/2009/11/19/the-many-sides-of-me/</loc></url><url><loc>https://cultivatingyourcustomers.com/2009/11/22/bringing-a-soft-focus-to-hard-data/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/01/01/do-you-hear-what-i-hear-listening-to-best-customers/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/01/21/youre-fired/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/01/31/lessons-from-the-starbucks-turnaround/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/04/04/should-you-fire-your-customers/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/04/19/are-your-products-right-for-relationship-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/08/22/why-cant-we-collect-email-addresses/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/09/14/is-customer-lifetime-value-a-waste-of-time/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/09/21/how-to-use-lifetime-value-in-a-short-time-environment/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/10/10/are-you-measuring-customer-retention-correctly/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/10/31/whos-afraid-of-sharing-their-data/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/11/17/reduce-attrition-with-the-seven-rules-of-no-excuses-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/12/19/drive-profit-with-the-seven-rules-of-no-excuses-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2010/12/27/use-internal-marketing-to-build-your-pilot-program-buy-in/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/01/31/is-your-marketing-worth-the-effort-the-role-of-measurement/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/02/02/does-sales-care-about-your-marketing-program/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/02/16/dont-let-inaccurate-data-prevent-you-from-database-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/02/24/use-lifetime-customer-value-to-grow-your-business-with-no-excuses-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/03/08/measuring-marketing-with-control-groups/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/04/26/will-you-be-fired-because-of-the-new-acquisition/</loc></url><url><loc>https://cultivatingyourcustomers.com/2011/11/15/cant-the-it-department-do-my-customer-analysis/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/04/09/the-new-approach-to-evaluate-purchase-decisions/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/05/07/when-is-your-customer-not-your-own/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/06/07/corporate-add-and-the-failure-of-pilot-programs/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/07/15/health-insurance-joins-the-ranks-of-consumer-marketers/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/08/06/tennis-and-the-art-of-effective-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/09/09/content-drives-conversions/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/09/13/content-marketing-and-measurement-interview-with-kevin-cain-from-openview-partners/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/09/17/measuring-the-impact-of-your-content-an-interview-with-jay-baer/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/10/31/beating-the-fallacy-of-cheap-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/2012/12/09/are-you-standardizing-yourself-out-of-business/</loc></url><url><loc>https://cultivatingyourcustomers.com/about/</loc></url><url><loc>https://cultivatingyourcustomers.com/blog/</loc></url><url><loc>https://cultivatingyourcustomers.com/blog/customers-are-grown-not-captured/</loc></url><url><loc>https://cultivatingyourcustomers.com/blog/survey-response-rates-are-falling/</loc></url><url><loc>https://cultivatingyourcustomers.com/category/customer-analytics/</loc></url><url><loc>https://cultivatingyourcustomers.com/category/customer-experience/</loc></url><url><loc>https://cultivatingyourcustomers.com/category/field-notes/</loc></url><url><loc>https://cultivatingyourcustomers.com/category/loyalty-and-retention/</loc></url><url><loc>https://cultivatingyourcustomers.com/category/surveys-and-research/</loc></url><url><loc>https://cultivatingyourcustomers.com/category/voice-of-customer/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/about-this-blog/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/b2b/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/buy-in/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/case-study/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/change-management/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/churn/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/closing-the-loop/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/content-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/control-groups/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/cultivation/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/culture/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/customer-analysis/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/customer-data/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/customer-experience/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/customer-interviews/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/customer-lifetime-value/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/cx-roi/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/data-quality/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/email-marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/field-notes/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/frontline/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/fundamentals/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/healthcare/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/journey-mapping/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/loyalty/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/marketing-programs/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/marketing/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/measurement/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/mergers-and-acquisitions/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/metrics/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/no-excuses/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/personalization/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/personas/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/pilot-programs/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/privacy/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/research/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/retail/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/retention/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/sales-alignment/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/segmentation/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/standardization/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/starbucks/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/survey-design/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/survey-fatigue/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/text-analytics/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/trust/</loc></url><url><loc>https://cultivatingyourcustomers.com/tag/voice-of-customer/</loc></url><url><loc>https://cultivatingyourcustomers.com/topics/</loc></url></urlset>